David Nield is a freelance contributor at Popular Science, producing how to guides and explainers for the DIY section on everything from improving your smartphone photos to boosting the security of your laptop. Verizon and Sprint phones dont have SIM Cards. Checking Android's sync status for your cloud accounts is a good first step. come back to this page and proceed to step 5. So we need to clean some stuff off your phone and memory card. Resetting a device is about more than just getting a fresh start though: It can fix persistent bugs, get rid of unwanted apps and dangerous malware, and free up storage space on your device. On your Samsung phone or tablet, open Settings and go to the Backup & reset or Backup and Restore screen. If your phone is locked up and you cannot power it on as its getting stuck on its reboot screen then I recommend that you read How to fix an Android phone stuck or frozen on a white HTC loading screen which should point you in the right direction. In my gmail account only 9 contacts are listed. A factory data reset can fix most issues that can occur on an Android phone. I feel a little bit smarter now that I know how to factory reset my phone and back up my data. Unless you were using a third party app to backup your phone in which case your situation may be a little different. I appreciate it. Even after confirming that the contacts were synced, by date and time, and everything was done as it should have been. After the reset is your phone number still showing under the phones settings? Fortunately that warning message is just a tad misleading. It kind of sounds like you might have used an App to upload them online and store them in The Cloud. Go into your contacts, tap your menu key, tap Import/export, and export to SD card, if it asks you are you sure you want to copy your contacts to your memory card you press ok. And then youre done. So, again, very much appreciated, this guide is (because that makes sense). If the spinning circle stops spinning, especially on the calendar option, just give it a minute or sync it again. The app should search the memory card and restore the backed up information automatically, assuming that the information was moved to the SD card and that you didnt accidently choose to format the SD card at any point after the backup. HOWEVER someone did recognize the need to save texts messages and there is a trick to it. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Although I lost my data, I left my phone alone for about 5 hrs and all of a sudden my data came back. Try, try, and try again to bypass it with your Google Account info. You might get lucky and you might still be able to get your camera to work properly again. Removing the battery wont cause any loss of data. Select your default Google account and verify all the apps and services have been recently synchronized. Im not very good with technology as you can tell. Thanks and god bless. The simplest way to Bluetooth info is to download an app to help you. If you're selling your phone, or giving it to someone else, you'll need to log out from all your Google accounts and remove any lock screen passwords; if you fail to do so, there' s a chance the new owner will not be able to set up the phone without your old email and password. Dont hesitate to also check out this Hard Reset FAQs Guide for more information about this particular topic and for answers to many other commonly asked questions concerning factory data resets. If you do decide to look into Wondershare then check out their Android recovery tool Wondershare Dr.Fone for Android as it would probably be the best option for your current situation and should work well for your HTC Rezound. If you have ever downloaded an app onto your phone from the Play Store you have/had a Google account. Since the factory data reset erases the content and information on the device this article also covers how to backup your important data such as pictures, contacts, text messages, etc. App/Game SettingsJust want to clarify something before I do this. Will I still have the same number? Save $200 on the Samsung Galaxy Z Fold 4 and Z Flip 4 by reserving your spot right now, unlimited high-quality photo storage in 2021, remove old pictures and organize your Google Photos albums, Here's how to get a Google Pixel 6a for $150, Google Photos expands on-demand printing services across Canada and Europe, Android 12-based LineageOS 19 arrives for OnePlus Nord N200, Redmi 7, and FairPhone 3, WhatsApp starts testing the option to hide your online status on Android, Google confounds Wear OS users with reference to mysterious YouTube app. The specific backup and restore steps differ somewhat based on your device and version of Android. If youre not sure if you have a memory card, here is how you can check. After you have it written down then click on your Gmail account (click on that email on your accounts page that youre still on). Is there any other way of getting my contacts from the phone to the computer, apart from copying them out manually? Any other folders and types of files, like your Downloads folder, can be copied just as easily. Just the media files? My phone died and now wont power on or charge. The next time you update your Androids software try not to forget to create a backup of your phones information first. That way when you take a picture it gets saved directly to the memory card. (If that option doesn't appear at the screen, then search Settings for the Reset option). This process will clear the entire phone and revert it back to how it was when it came off the assembly line. AT&T and T-Mobile both use SIM Cards in their wireless devices. Help please, Trying to fix your Wi-Fi with a factory reset. Saving important information from your phone to a computer is a fantastic idea as it creates a very safe environment for your data, its really easy to do (once you figure out how to do it, but you can just reference the backup to computer section of the article above if you need any help with that), and it WILL NOT mess up your phone your memory card or your computer. I have no idea where I got the courage to do this (another first), but I guess one step lead to another. So if you had other email account(s) or social media account(s) dont forget to log into them. If you used an app to backup your phone online then connecting to Wi-Fi, re-downloading that app (you will most likely need to download it with your original Gmail account for it to work properly, but maybe not, just something to consider), and then re-syncing your phone with that app should get your information back. Once it does proceed to step 8. I look forward to hearing from you. Tap on the entry for Backups. You have a lot of important data and files stored on your Android phone or tabletcontacts, appointments, apps, settings, passwords. You certainly want to be able to use files on the SD card after a factory data reset. Sorry to hear that your HTC Incredible S is having issues connecting to your Wi-Fi. question about reset and external SD cardHi there. It sounds like when you removed the memory card though the phone switched from SD storage to phone storage (as there was no longer an SD card in the phone to save pictures to) which is obviously supposed to happen. Out of curiosity, since you are posting a comment under a guide on how to backup and reset an Android smartphone, did you try to backup and reset your HTC yet? I hope that helps Roger. Sign in with your username and password. Any suggestions, please? Re-syncing contacts after a factory data reset. Youll be prompted to enter the passcode for your phone and will have to tap Erase iPhone twice and enter your Apple ID password to confirm your choice (this is a good way to confirm that you remember your Apple ID password, as youll need it to sign in again). I wish i had read your page before i reset my phoneI wish i had read your page before i reset my phone. Computer backups are one of the BEST backups. If youve got masses of files in Dropbox, for example, you can always redownload them from the cloudbut it might be quicker and easier to copy them to an external hard drive before resetting. How do I get all of my contacts on my phone after resetting it? Did you make sure that your memory card is mounted and reading properly? Videos showed the options under all the data but on my nexus 4 I cant seem to find any mount/unmount options. Sometimes the calendar ones stubborn, unless you have really important information on your calendar and the date next to it is way off then dont worry if that circle wont disappear. Go into your storage option again and there should be an option to Format SD card which will remove all the information from your memory card and allow you to start fresh again. Contacts in GmailI did everything you say, made sure gmail contacts were synced. Some Android device makers offer their own backup options. Thanks Jacquelyn I hope to hear back from you soon. But you probably already know that as I mention it in the article above. Saving your information to your memory card is going to be different depending on who made your phone. When it boots it is China Unicom logo, though it works fine in Europe. Will the external SD card be affected? It's up to you if you want to reset your devices in a cafe, but make sure you're sitting next to a power outlet. Thats why I cannot remove/ uninstall any applications. .. but i have all my contacts within it.. then hw can i get back it? Those are the best three suggestions that I can give to you under the circumstances. I have talked about pictures and videos and thrown around the word information but one of the most important things that are found on a mobile phone is its contacts! Me personally I prefer the good old manual way of backing up a cell phone, that way I know that everything is backed up 100%. Let us guide you. And if thats what you meant what do you mean by its getting stuck? When your phone rebooted it remounted the SD card which is why you can see all your old pictures from your other phones. It usually happens in the first few screens when initially setting up the phone after the reset. After restarting the phone, I managed somehow to put all the data back together. This is just a cool little tip that you should consider when performing a hard reset on an Android phone. Click on Reset phone, and then click Erase Everything. Icon=Mobile Partner.ico I think its exactly what you are looking for. Its nice that you brought up the Screenshot idea because its also a powerful tool for getting all your cell phones customization back to the way you like it as well. Once everything is saved onto your computer you can close that window that shows your phones files, and go into my computer, right click on the drive thats showing your phone, and selecting unmount/safely remove/eject etc. To disable Device Protection, you'll first need to log out of all your Google accounts. If you added or moved icons to or from the phones desktop then when you reset the phone these icons may not appear in the same places that you put them, as they return to their default locations. A strange situation you have there too. It will help you locate and save files more efficiently. If you have extra programs on your phones desktop or have rearranged the icons on your phones main screens then you can simply take screenshots of your home pages and after the reset you can rearrange everything back to the way that you had it and remove any guesswork from the equation. If you are still having issues with your cell phone then let me know these things and I will do what I can to try and help you fix it. There could just be a problem with my router but I cant see how that could be as the first time I tried it everything worked perfectly. When the computer reboots, youll be back on the setup screen. How can I fix this? Here is what I think may have happened. If you still have your original files then that is where I would start and I would use a COPY option (if available) to Paste those files/folders back to the phone as opposed to using a Cut or Move option which can help you avoid a loss of data if the transfer doesnt go right for whatever reason. IMORTANT NOTE: if there is an option to erase your memory card, make sure that that option is NOT selected, you do NOT want to erase/format your memory card. Thats why backing up your phone is so important and that is why the main bulk of this guide is how to backup your phone before you reset it. 
If however you had important information saved to your smartphone (such as documents or files for work) and you didnt want someone else to have access to those files then you could encrypt them so that only your phone can access them.
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