Guy next to me took more then his area. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule. Flights were late. Seats were uncomfortable", "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. It takes about 2 hours 9 minutes to fly from Jakarta (JKT) to Kuala Lumpur (KUL). Ltd. All rights reserved, COVID19 Country/Region Entry Restrictions, Flights from Fort Lauderdale to Kansas City, Westjet(WS) flights from Calgary to Delhi, Qantas Airways(QF) flights from Perth to Melbourne, Lot Polish Airlines(LO) flights from Los Angeles to Yerevan, Shenzhen Airlines(ZH) flights from Nanning to Shanghai, American Airlines(AA) flights from Tampa to New York, Austrian Airlines(OS) flights from Amsterdam to Hargeisa, American Airlines(AA) flights from Roanoke to San Diego, Flights from Mykonos(JMK) to Ljubljana "Jo?e Pu?nik" Airport(LJU). The crew was very attentive, friendly and efficient. Oh, and the vegetarian breakfast was unfortunately poor as well. ", "Flight delayed on both legs. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. ", "Departed from KL with a carry on, never asked to weigh it or check its size. Copyright 2022 Trip.com Travel Singapore Pte. Seriously?? ", "No offer to book my seat assignment during the booking process. ", "Everything excellent. The earliest flight departs from Jakarta (CGK) at 05:10 and arrives in Kuala Lumpur (KUL) at 08:20. ", "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled. ", "Generally good Flight was operated by Silk Air", "Entertainment score is not meaningful because of the short flight time. Absolutely terrible service", "Flight had a new schedule without prior notice We're unable to take this flight. I felt like I was taking a bus with graffiti all over the place. Entertainment system doesn't work on a lot of seats as plane is very old. I would absolutely avoid flying AirAsia at all cost in the future. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault. :-)", "Food wasn't the greatest but it was adequate considering shirt trip", "Even though the flight was just 45 mins, the crew were able to pop out a beverages round", "I like the services from Singapore Airlines. Restriction on providing drinking water in Business class seems unfair. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. With KAYAK you can also compare prices of plane tickets for last minute flights to Kuala Lumpur from Jakarta. All of a sudden it was batik air not malindo, which has a completey different terminal. ", "The beverage options were limited and mostly consisted of different flavors of fruit soda. ", "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. ", "Great staff. High season is considered to be June, July and August. Had a bag blocking getting out. ", "I would have liked a wider selection of foods in the menu.. Limited options. my first time flying with singapore airlines. ", "Was on time and we landed ahead of the scheduled ETA", "this is the first international flight that charges you money for everything on board. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. ", "Luggage collection rather late in Bali. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. All that to say, I wish I could get some money back, I would never have paid so much to check a bag if I had the opportunity to cancel the flight all together. Couldnt accommodate us. ", "Great. No water nothing is offered for free. Checking in at Hong Kong airport was great and fast. I give 0 out of 10. Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally. ", "Love the width of the seat, the free 30kg luggage allowance and food. ", "Change the food menu, boring with the same menu", "So surprisingly, the cabin was dirty and the seat comfort was below expectation. Best time to beat the crowds with an average, Flight from Jakarta Soekarno-Hatta Intl to Kuala Lumpur Intl. The best deals for a one-way ticket found by KAYAK users over the last 3 days were on KLM ($45) and AirAsia ($73). ", "Great set up with two seats, window and aisle", "great crew service. ", "Water should be a standard on a 4 hour flight", "Seats are very tight if you are over 56", "The flight was smooth despite bouts of turbulence. Only this flight did they want to charge hundreds for our luggage. Good movie selection. Great food, kept everyone hydrated and fed. Waited at baggage check in jarkata just in case. ", "I was charged $94 canadian to check one bag that weighed in at 10kg. ", "Excellent crew, good food & movie selection. The distance from Kuala Lumpur International Airport to downtown is about 47km, by taxi about 1 hour. ", " ear plugs, masks, good food or even picking seats? The food and entertainment was good as well. Crew didnt help. Ended up having wedges and bun. Truly a disgrace. You can then pick the flights that suit you best. ", "The willingness to provide a better quality service by the entire cabin crew and improved food quality. I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. Unfortunately I got sick on the flight but the attention received from everyone was first class and may very well have saved my life. ", "Everything perfect and arrive to destination on perfect time. Good baggage allowance. KLM not prepared to handle passengers with needs", "The crew are amazing! ", "on time friendly staff KL is good airport easy to get through and in to town on the train", "even on buses in asia you are given drinking water pay for it here", "Almost impossible to request wheel chair service for elderly even if we are willing to pay for it. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. After complaint that amount is crazy. ", "Twice in the same week that AirAsia cancel a flight. Received sms at 9.05pm after 1 hour delay from Airasia. ", "Service and comfort with blanket, and entertainment movies. All provided without extra cost. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Food quality is just okay. ", "I have to pay to pay a little more confort", "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it", "Again, no aisle seat for SkyTeam Gold member. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. ", "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Attentive and friendly. On board I was sick and tired of listening to useless information in 3 different languages about duty free, meals, safety info that was repeated many times.. get on with the flight turn off the light and let people sleep! The flight was very uncomfortable. If they had to change the plane they should've given better one or given back compensation to passengers! ", "Staff were very friendly, helpful and attentive. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!! They didn't give any earphone as supposed to. ", "You can check-in luggage for free. We could not do the web checking as there was a error in the site and we ended up paying more than 3 times what we were supposed to pay for baggage. The cheapest round-trip tickets were found on KLM ($91) and Indonesia AirAsia ($151). 
", "Seat layout may now be standard but is still cramped. ", "Flight to Manila from Singapore was an easy 3 hour flight. I was moved to a row of empty seats and it made my flight very comfortable. There was no suggestion of any refunds or other compensation. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance. ", "seats uncomfortable no entertainment however not sure what is available for flights less than 3 hrs. A kiosk check-in would be a nice addition. The food was a sweet bread and water. Any extra has to be charges. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Jakarta to Kuala Lumpur. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier). ", "Well organized boarding, friendliness of staff, food service", "Crew wasnt attentive. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. On-line check-in was not available as an option, could not get checked in and as a result missed my flight", "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette). Use Firefly Airlines for a great budget airline", "I was charged $84 at the airport to check my bag. Then due to a 32 minute layover that left 3 minutes sooner", "Super delayed. ", "The boarding process could be improved. The water bottles being sold was expensive and too small. ", "Malindo Air impressed me above and beyond with their services, from start to finish! ", "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS", "I had lost my luggage from Singapore to Maldivess airport", "All in all a pretty good flight. The sits where very compact and not comfortable at all. I have not flown with Air Asia in years and I did not remember that I would not be able to check my bag for free, let alone have to pay $84. I ordered the food and the chicken was cold. I will spread the word to others that Air Asia is dishonest and should be avoided at all costs. ", "Nothing good to say about this flight. ", "The crew are ok. ", "I have flown Malindo before and I have been happy about tbeir customer service. The flight attendants sprayed the cabin with a strange aerosol before landing. The boarding process was a joke. Did not get any refund", "Proactively checking the boarding pass to shorten que of the boarding process. ", "Klm is the best, even on a 40min they served small breakfast. ", "This time I made the mistake of flying with my kids (4 and 6). The planes that KLM uses are old and they sure need to be upgraded. ", "Fuss free Friendly crew Pay for service", "Tight seats Food comes in small portions Website user experience", "BOARDING very smooth n fastmore importantly punctuation very good", "Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them. ", "Service was poor, seat did not recline, and the food was terrible. Aircrafts has more leg room. Service quality is just okay. Thank you Scoot. Comfortable seats in business. Empty sauce on the Tray- when asked said it was for presentation! ", "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. The Airbus A320-100/200 is the aircraft model that flies most regularly on the Jakarta to Kuala Lumpur flight route. Thats absurd. ", "infotainment was down. ", "Got told luggage would go straight to bali from origin in Nepal. However, we were put up overnight in a hotel, which was nice. Would definitely fly with malindo again. On average, there are about 153 departures each week. Any add-ons or extra services come with unreasonably hefty (and hidden) price tag. When inquired from local office, they were clueless and was really rude. The check in crews very helpful, their knowledge to assist me boarding smoothly. Missed our connection to Ho Chi Minh city. even for the check-in luggage, you have to pay. Even worse, each leg of the flight (due to a layover) required payment. ", "There is no tv and there is internet but no place to charge your phone or tablet, so in a 4 hrs flight the Internet service is useless cause in 1 hour the battery will just go down. Totally different than the connection place that was way less time on air. Not like Airasia", "The best thing is the free luggage allowance of 30kg each. So it has been disappointing. Closed baggage check early causing me to miss my flight. The cabin crew was excellent. The travelers did not pay attention to the priorities. ", "Boarding was slow, and painful, even though I had checked in online.They charge for everything you take on board. ", "No entertainment options. Good amount of leg room in the economy seats as well. The first one, was OK. Lost my luggage the flight was delayed", "I enjoyed the attention to detail and comfort. The flight attendants were rushing and will take a while if you needed anything. ", "Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all. Malindo's service has become bad. Flight was delayed without prior notice. Confirm policies on booking site. Brought wrong order, forgot order, walked by hurriedly and hit passengers. You can also refer to. The crew was nice and the girl at check in very helpful. The in cabin team were awesome! ", "Worst experience. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here. A bit of a mystery, why Westjet elected to put usin the last seats on the plane? One small meal after 20 minutes of flying. ", "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. ", "Not enough directions signage when arrived in KLIA2. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. It was very hard to see the images on the screen. Check in was so fast. ", "Flight crew was pleasant and attentive. Dont become a victim like I did. Some low fat meals were terrible! ", "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. so pay a little more and book a nicer-better airline. ", "Boarding was chaotic. That means we look across the web to find the best prices we can find for our users. No reply on the list luggage phone number. If you add everything they are but that cheap either. ", "We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. Instead of the flight attendants talking to each other they should have been monitoring the passengers. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. ", "Everything went smoothly from check in to arrival. Told the rude creature that it was ok when I left KL, he said: here in langkawi we are implementing the policy and have nothing to do with KL!! Colombo ground crew and customer service didn't have any idea about the status of the flight. I was shocked and disgusted. ", "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. Please, warn people of these practices BEFORE they purchase the tickets!! However, there are also other airlines serving flights from CGK to Kuala Lumpur. For the excellent price i was excitement pleases with the service and comfort. ", "Seems like Malindo is starting to degrading the service quality. There were plent of seats on this flight that had extended legroom. For boarding, they should call by row and not having everyone lining up. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out. ", "The food is rather meh, does not stand out", "The flight was over 5 hours delayed and they offered no compensation or extra meal. I understand however that being on a flight to and from Asia would lean toward choices more characteristic to the region. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips", "The whole experience was terrible. I had heard KLM was good but I felt this was as good as could be expected actually much better. I could go into detail but now Im just ranting. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. ", "punctuality of boarding and flight time", "attitude of crew in business class: no sense of true hospitality", "Easy flight; loved the crew and their friendly customer service. ", "Terrible moslem food, too much lentil with tasteless chicken", "delayed landing because of chinese reasons", "A nice experience overall. ", "The seats are more comfortable compared to the other budget airlines. Please find my bag because many thing inside it. Also, my baggage was lost. ", "The check-in process took extremely Long as there were only two counters open. My seat did not decline at all. Now this flight, they didn't activate the entertainment till way later and turned off way too early. They brought it down a bit but still cost more tha the tickets. ", "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. I'm beyond unhappy with my experience. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar", "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Shitty flight and service. Food terrible. So i had to wait at the gate. ", "Bad rude late service no one should travel this airlines. Our original flight plan had 4 hours. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Not a single apology given! I therefore missed the flight. Then re-booked the next day, with an additional layover. No wheelchair was provided from malaysia to bkk. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices).
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